Last Updated: June 2026
At Ratel Security, accessible from ratelguard.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Ratel Security and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@ratelguard.com.
1. Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
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Contact Information: If you contact us directly or use our website contact forms, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
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Log Files: Like most standard websites, ratelguard.com follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
2. How We Use Your Information
We use the information we collect in various ways, including to:
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Provide, operate, and maintain our website.
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Improve, personalize, and expand our website user experience.
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Understand and analyze how you use our website.
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Respond to your security inquiries, provide quotes, and deliver customer support.
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Communicate with you regarding updates, operational announcements, or security alerts.
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Find and prevent fraud or unauthorized access.
3. Data Storage and Security
We take the security of your data seriously. Because your security is our primary business, we utilize secure hosting platforms and encrypted transmission protocols (such as SSL) to process data sent via our website forms. We do not sell, rent, or trade your personal information to third parties.
4. Cookies and Web Beacons
Ratelguard.com uses ‘cookies’ to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options.
5. Third-Party Links
Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us; therefore, we strongly advise you to review the Privacy Policy of these websites, as we have no control over their content or privacy practices.
6. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.